Activation says "no seats left"
A license activates on a limited number of devices at once. Once that limit's reached, you free up a slot by deactivating a device you're no longer using, rather than buying another license.
Steps
- 1
On any computer signed in to your account, open GR Studio's Account panel.
- 2
Look at the list of active devices.
- 3
Choose Deactivate next to a device you no longer use.
- 4
On the new computer, choose Activate this device.
If that didn't work
Today, hitting the device limit doesn't show the exact words "no seats left" — you'll see a general sign-in or activation error instead, since that specific message hasn't shipped yet. If activation fails and you're not sure why, check your device list first; if it's already at the limit, freeing a slot as above is the fix either way.
Still stuck? We don't have a support address to give you yet. Use the Report control on any recipe or profile page to reach us— include the diagnostics file if the app offered one (here's how to find it →). A human reads every message.