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Get an invoice or refund

gr.studio

Paddle, our payment provider, handles billing directly — your invoice and any refund request start from the receipt email it sent you.

Steps

  1. 1

    Find the receipt email Paddle sent when you purchased.

  2. 2

    Use the links in that email for your invoice, or to request a refund.

  3. 3

    Check Account > Billing on gr.studio for your current license status.

If that didn't work

The Paddle billing portal isn't linked from your account page yet — until it is, your receipt email is the real path for invoices and refunds. If you can't find that email, contact support with the account email you purchased under.

Still stuck? We don't have a support address to give you yet. Use the Report control on any recipe or profile page to reach us— include the diagnostics file if the app offered one (here's how to find it →). A human reads every message.