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My camera isn't supported

GR Studio CompanionGR Studio

There isn't a single "this camera isn't supported" screen today — what you'll actually see depends on what's happening.

Steps

  1. 1

    If your phone reports Bluetooth itself isn't supported, that's about your phone, not your camera — Connection Doctor names it directly (see The app can't find my camera).

  2. 2

    If you import a recipe designed for a different GR body than the one you're connected to, the app tells you before you start — it lists exactly which parameters aren't available on your camera.

  3. 3

    See What works on which camera for the current, honest state of what's known about each body.

If that didn't work

We don't yet have a dedicated "camera model not supported" message or gate — if your camera behaves unexpectedly and nothing above explains it, that's useful information for us, since it likely means a real gap rather than something you're doing wrong.

Still stuck? We don't have a support address to give you yet. Use the Report control on any recipe or profile page to reach us— include the diagnostics file if the app offered one (here's how to find it →). A human reads every message.